Interface layer
An adapter over whatever the ERP exposes, whether that is a modern API, SOAP endpoints, a database view or scheduled file exchange, presenting a clean typed interface to everything else.
Solution
ERP Integration and Customization
We connect and extend the ERP you already run, adding the workflows it does not cover without forking the platform or breaking your upgrade path.
Overview
What the system does
An enterprise resource planning system holds finance, inventory, purchasing, production and often payroll. It is the most expensive system to replace and the least forgiving to modify badly.
The common problem is not the ERP itself, it is the gap around it: an approval process it cannot express, a customer portal it does not provide, a warehouse workflow that ends in a spreadsheet.
Our work is integration and extension. The ERP stays the system of record for finance and inventory, and we build the surrounding workflow where it belongs, connected properly.
Who needs this
Operations teams that need their ERP to exchange data with purchasing, warehouse, service or customer-facing systems.
What we build
We extend the existing ERP rather than assume its financial controls can be replaced by a new interface. Agree ownership of customers, suppliers, items, purchase orders, inventory movements and financial postings. Migration includes reconciliation totals and a tested rollback decision.
Modules
Core modules
Master data synchronisation
Customers, suppliers, items, price lists and cost centres kept aligned across systems with field level ownership rules.
Order and document flow
Sales orders, purchase orders, receipts and invoices moved between systems with idempotent creation and a reconciliation report.
Approval workflows
Multi step approvals with delegation, thresholds and escalation, built outside the ERP and writing the approved result into it.
Warehouse and floor interfaces
Scanning, picking, receiving and production reporting on devices, posting to the ERP transactionally rather than in batches at the end of a shift.
Customer and supplier portals
Order status, documents, pricing and reordering exposed externally without giving anyone an ERP licence or direct access.
Reporting layer
Modelled tables built from ERP data for the reporting the ERP makes hard, without running heavy queries against the transactional system.
Reconciliation
Scheduled comparison of documents, balances and stock counts between systems, reporting drift before finance finds it.
Architecture
How it fits together
A typical implementation flow, with explicit responsibilities at each boundary.
Integrations
- ERP platforms through their supported interfaces
- Warehouse and barcode hardware
- Ecommerce and order intake channels
- Shipping and carrier systems
- Payment processors
- Business intelligence and reporting tools
- 01
Approve
Validate business events and authorization before attempting an ERP write.
- 02
Translate
Map account codes, units, tax references, locations and external identifiers to the ERP contract.
- 03
Reconcile
Track accepted, rejected and uncertain postings with source records and an operator recovery queue.
Security and controls
Design for the exceptions, not just the happy path.
Separate read/reporting access from posting authority. Preserve approval evidence and audit changes to mappings. Never retry an uncertain financial posting as a fresh transaction without checking the ERP result.
Technology options
We select the final stack after reviewing your existing systems and operating requirements.
Security and IP practicesFit
Industries that use this
FAQ
Questions people actually ask
Will this break our ERP upgrade path?
No, because we do not modify the ERP. Everything lives outside it and talks through supported interfaces, which is exactly what keeps upgrades ordinary.
Our ERP only exports files overnight. Can you still work with it?
Yes. A file based interface constrains freshness rather than feasibility. We design around the available cadence and tell you plainly what can and cannot be current.
Can staff post warehouse transactions in real time?
Where the ERP accepts transactional posting, yes. Where it only accepts batches, we hold a queue with a visible pending state so the floor still sees the truth.
Who owns the customer record, the ERP or the CRM?
Usually the ERP owns billing and financial fields while the operational system owns contact and service fields. Ownership is decided field by field and written down.
Do you implement new ERP systems?
We do not resell or implement ERP platforms. We integrate with them and build the software around them.
How do we know the two systems still agree?
A scheduled reconciliation compares documents, balances and counts and reports differences. It runs whether or not anyone suspects a problem.
Let’s talk about the system you need.
Tell us where the current process breaks down. We can map the workflow, examine the integration requirements and define a practical scope for the build.
- A mutual NDA is signed before project details are shared.
- Scope is fixed in writing before any build starts.
- You own the source code, the IP and the documentation at delivery.
- Support plans are available and tailored on a discovery or technical call.