Acceptable Use

1. Using this website

You may not:

• Attempt to gain unauthorised access to the site, its infrastructure or any connected system.
• Probe, scan or test the vulnerability of the site without our written permission.
• Interfere with the availability of the site for others.
• Submit forms in an automated or repeated manner, or use them to send unsolicited material.
• Submit content that is unlawful, infringing, deliberately misleading or another person private information.
• Copy substantial portions of the content to republish as your own.
• Misrepresent your identity or your authority to act for an organisation.

2. Security research

If you believe you have found a vulnerability, tell us at support@sawhorsesoftware.tech rather than demonstrating it. Describe what you found and how to reproduce it. Do not access data that is not yours, do not degrade the service for others, and give us a reasonable opportunity to fix it before disclosing publicly. We will acknowledge your report and tell you what we find.

3. Work we do not take on

We decline engagements in the following categories. This is a scope decision rather than a judgement, and saying it plainly saves everyone a discovery call.

• Healthcare systems and anything handling clinical or patient records.
• Banking, lending and credit decisioning.
• Payment processing infrastructure. We integrate with processors, we do not build them.
• Insurance underwriting and claims adjudication.
• Government and public sector procurement.
• Gambling and betting.
• Political campaigning and electoral systems.
• Cannabis and related regulated substances.
• Systems handling K12 student records.
• Facial recognition and biometric identification.

4. Systems we build for clients

Software we deliver becomes the client property and the client operates it. We will not knowingly build a system whose purpose is to deceive people, to harvest personal information without a lawful basis, to evade a legal obligation, or to harass or target individuals.

Where an engagement would require us to make a claim we know to be untrue, including about certification, capability or performance, we will say so and decline that part of the work.

5. Enforcement

We may restrict access to this website where this policy is breached, and we will cooperate with law enforcement where we are legally required to. For an engagement, the consequences of a breach are set out in the written agreement for that engagement.

6. Contact

Questions about this policy go to support@sawhorsesoftware.tech.